Social Carer - Connected Care Management for UK Providers
Connected care management for UK providers

One platform for
every visit, every carer, every person you support.

Social Carer is a care management platform built on InterWebflow, designed for UK home care, supported living and community services. Coordinate care, staff, compliance and billing - all in one place.

Built for registered managers, care coordinators and providers who want safer care, less paperwork and clearer visibility across their service.

Powered by Audmaster InterWebflow
See the whole care journey at a glance.

From first referral to care plan, rota, visits, notes, incidents and invoices - everything linked to the person you support.

People & care plans Rostering & visits Carer mobile logs Compliance records Funding & invoicing

Built for UK social care - with configuration for your service types and local authority requirements.

Everything you need to run a modern care service

Social Carer pulls together care planning, rostering, visit recording, quality and billing - so your team can focus on people, not paperwork.

People & Care Plans
Person-centred care records

Capture what matters: life history, preferences, risks and outcomes - all in one digital record.

  • Person profiles with key information & contacts
  • Care plans, outcomes and risk assessments
  • Support notes, incidents & handover logs
  • Document attachments and evidence
Person-centred Easier reviews
Rostering & Visits
Match carers, visits and availability

Build safe, efficient rotas that consider travel time, continuity of care and contracted hours.

  • Weekly & monthly rota views
  • Skills & compatibility matching
  • Visit types & planned outcomes
  • Shift confirmations & alerts
Fewer gaps Better continuity
Carer Mobile
On-the-go visit logging

Give carers a simple, secure way to see visits, log notes and flag concerns in real time.

  • Daily visit lists and directions
  • Check-in / check-out timestamps
  • Visit notes & tasks completed
  • Flags for concerns or incidents
Real-time visibility Less paperwork
Funding & Billing
Turn visits into accurate invoices

Link commissioned hours, rates and actual visits to generate clear invoices and reports.

  • Funders (local authority, NHS, private, DPs)
  • Rate tables by time band, day, bank holiday
  • Turn scheduled/actual visits into invoice lines
  • Export to accounting tools (e.g. Xero)
Fewer disputes Clear audit trail
Workforce
Staff records, training and checks

Keep essential workforce information in one place and link it to your rota and quality records.

  • Carer profiles and contracts
  • Training, DBS and right-to-work tracking
  • Skills, experience and preferences
  • Absence & availability tracking
Safer staffing Easier inspections
Quality & Compliance
Evidence the quality of your care

Pull together the records, reports and patterns that underpin safe, high-quality care.

  • Visit notes, incidents & follow-up actions
  • Custom forms & audits built on InterWebflow
  • Dashboards for key indicators & trends
  • Export packs to support inspections
Inspection-ready Data-informed decisions

From referral to review - in one joined-up system

Social Carer is built on the InterWebflow workflow engine, adapted for UK social care. Here's how a typical person's journey flows through the platform.

A simple, repeatable care process
  • 1. Referral received
    Referral details are captured in a structured form - including referrer, needs, risk factors and funding information.
  • 2. Assessment & planning
    Assessments and care plans are created, shared with relevant team members and linked to the person's record.
  • 3. Rota & visit allocation
    Visits are scheduled with continuity of carer, skills and travel in mind - and carers see their rota on mobile.
  • 4. Visits delivered & logged
    Carers log in/out, record tasks completed, notes, medication prompts and any concerns while they're on visit.
  • 5. Reporting, billing & review
    Managers see patterns across visits, generate invoices from actual hours delivered and use reports for reviews and quality improvement.
Built for UK social care realities

Social Carer is designed to reflect the day-to-day of home care and community support - with flexibility for your specific contracts and local authority arrangements.

+Clarity
See what's planned vs delivered across your service.
-Paperwork
Reduce duplication between rotas, notes, spreadsheets and invoices.

Use a standard configuration or work with us to tailor workflows and forms to your service types and quality framework.

Designed for real-world care providers

Whether you're delivering care at home, supported living or day opportunities, Social Carer can be configured to suit your service.

Domiciliary Care
Home care / visiting services

Manage referrals, care plans, rotas, visit notes and billing for time-and-task based home support - all in one system.

  • Commissioned hours vs delivered hours
  • Continuity of carer and travel mapping
  • Flexible rate structures and funders
Supported Living
24/7 and shared support

Coordinate shared rotas, outcomes and evidence across properties and teams - while keeping each person's record clear.

  • Property / location-based planning
  • Shared shifts and overlapping visits
  • Outcome tracking and reviews
Day & Community Services
Activities, outreach & respite

Plan sessions, track attendance and build records of participation, outcomes and feedback across groups.

  • Session planning & registers
  • Transport & escort planning
  • Funding & contribution tracking

Simple plans that scale as you grow

Use these as starting points. We'll work with you to align configuration, onboarding and support with your size and service mix.

Small providers
From £per user / month

For agencies and services stepping away from spreadsheets for the first time.

  • Core care plans, rotas, visit logging & billing
  • Standard forms and basic reporting
  • Email support and guided onboarding
Discuss a small-service plan
Groups & networks
Let's scope it

For organisations with multiple providers, brands or regions needing common standards and local flexibility.

  • Multi-tenant configuration on Audmaster InterWebflow
  • Shared templates, dashboards & governance
  • Local branding and configuration options
  • Dedicated support and roadmap input
Talk about multi-site rollout

Questions care providers often ask

A quick overview of what comes up most often when teams explore Social Carer.

Is Social Carer just for home care?
No. Social Carer is designed for home care, supported living, community and day services. The underlying InterWebflow engine lets us configure fields, forms and workflows to match your service types.
Does Social Carer support mobile for carers?
Yes. Carers can see their visits, log in/out times and complete notes using a secure mobile-friendly interface. Records are linked back to each person's file and rota.
Can Social Carer integrate with our accounting or payroll?
Social Carer can push invoicing data, visits and line items into accounting tools such as Xero, and is built on an API-friendly platform that can be extended to other systems like payroll if required.
Where is Social Carer hosted and how secure is it?
Social Carer runs as a cloud-based SaaS solution built on Audmaster technologies, with modern security practices, encryption in transit, user permissions and tenant separation. Hosting options can be tailored to your governance needs.

See Social Carer in action

Share a few details about your organisation and we'll show you how Social Carer could support your teams, people and commissioners.

We'll respond within 1-2 working days with suggested times and next steps.